What will happen to my monthly subscription?
All monthly subscriptions will be automatically deactivated and no further action needs to be taken.
What will happen to my pre-paid subscription?
Two options will be offered to pre-paid subscribers.
Option 1: Take no action and you can receive the remaining number of boxes left in your prepaid order, delivered now for one gift-filled month.
Option 2: Receive a credit for the remaining amount by contacting support at email@example.com. This credit is valid towards the premium Japan Crate box and our partner stores: Bokksu, Bokksu Market, Hello Kitty and Friends + Bokksu Box
Please lookout for an email on October 15th with further details.
I have questions about my subscription regarding this product.
Please visit https://japancrate.com/pages/contact and send us a message with the subject: "Discontinued Crates".